Transaction Service Center
Corpus Christi has consolidated with Transaction Service Center
San Antonio and is no longer open. Call (210) 808-0074/4368 to reach TSC San Antonio between 8 a.m. - 4 p.m.
The DEERS/RAPIDS I.D. Card operation has relocated to Building 1740 on Lexington Ave.
Hours of Operations:
Monday through Friday, 7:30 a.m. to 3:30 p.m. Closed on federal holidays.
Appointments are highly encouraged: https://idco.dmdc.osd.mil/idco/
Telephonic updates to your DEERS record may be accomplished by calling 1-800-361-2508.
Note: We provide I.D. Card services during Reservists' drill weekends. Remember though, that you, as the sponsor, must be present whenever your dependents visit the I.D. Card Office, unless they have a Special Power of Attorney that specifically authorizes them to obtain I.D. Cards. Another exception, in which you as the sponsor do not need to be present with your family member(s), is if you have used RAPIDS Self Service (RSS), which is now I.D. Card Office Online (https://www.dmdc.osd.mil/milconnect) to update and verify your family member(s) information. In order for you to verify your DEERS information via I.D. Card Office Online (which replaced RSS) you, as the sponsor, must have a DoD CAC and have a CAC-enabled personal computer. Once the information is verified via I.D. Card Office Online, all of your family members need to go to the nearest I.D. Card issuing facility to obtain their I.D. Cards.
I.D. Cards, DEERS/RAPIDS
Points of Contact
| NASCC |
(361) 961-3848 |
| NASCC fax |
(361) 961-2841 |
| NAS Kingsville |
(361) 516-4728/6030 |
| NAS Kingsville fax |
(361) 516-4729 |
| Fort Sam Houston Passport Office |
(210) 808-0386 |
| Retirement Services |
(210) 221-9004 |
The I.D. card issuing facility on NAS Kingsville is open Monday through Friday, from 7 a.m. to 3 p.m., except federal holidays. They stop accepting walk-ins at 2:30 p.m.
You may walk in or make an appointment to obtain an I.D. card at either site.
To find a DEERS site location near you, click here:
RAPIDS SITE LOCATOR. To avoid the wait, appointments can be scheduled online at
https://rapids-appointments.dmdc.osd.mil/appointment.
For information regarding personnel matters, including pay and benefits, retirement, transition, pay and personnel support (i.e., DEERS, RAPIDS, CAC/ID Cards and Electronic Service Records), visit the Navy Personnel Command’s website at
http://www.npc.navy.mil/bupers-npc/Pages/default.aspx.